Deposits
The minimum deposit is 5 USD, converted at the platform rate (about 128 KES to the dollar). Here is what to expect from each method.
Payment methods
| Method | Typical arrival | Good to know |
|---|
| Mobile money (M-Pesa, Airtel Money, MTN MoMo) | Usually under a minute | Pay from a number registered in your own name. A third-party payment fails review and is refunded. |
| Card (Visa / Mastercard) | Instant to a few minutes | The card must be in your own name. A 3-D Secure prompt may appear - approve it. |
| Crypto (BTC / USDT) | Minutes, depending on network | Send only on the network address shown. A wrong-network transfer is unrecoverable. |
| Bank / Apple Pay | Where enabled, minutes to one business day | Availability differs by country; the deposit screen only shows methods open to you. |
What appears on your deposit screen is the final word on what is enabled in your country right now. If a method is missing, it is not available for your account yet.
How to deposit
- Sign in and open Deposit.
- Choose the method, enter the amount (5 USD minimum) and confirm.
- Complete the prompt: approve the STK push on your phone, enter the 3-D Secure code for a card, or send the crypto to the address shown.
- Wait for the confirmation screen. Balanced is credited after the provider confirms.
Deposit arrived late or not at all?
- Wait 5 minutes. Provider confirmations queue during busy hours.
- Check you paid the details shown in the app - a stale STK prompt or an old address sends money to the wrong place.
- Check the transaction history on your provider (M-Pesa message, bank app, wallet). If the money left your side, the reference number is what support needs.
- Open in-app support and send: the amount, the method, the provider reference (e.g. the M-Pesa code) and the time. That combination gets it found in one pass.
Deposits paid from a number or card that is not yours, or reversed by the provider, are returned to source minus provider charges.
Deposits that are not allowed
- Someone else's money. Third-party funding breaches the terms and triggers a review.
- Stolen cards or accounts. Reported immediately to the payment provider and the authorities.
- Structuring. Splitting a large payment into many small ones to dodge limits is treated as suspicious activity.
Fees
The platform does not charge a deposit fee. Your provider may charge its own transaction cost, which is outside the platform's control.
Full fee and withdrawal detail: Fees & payments.
Risk warning: trading involves substantial risk and you can lose money. Nothing here is financial advice, and no return is ever guaranteed.